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If
you cannot find what you're looking for on this site, feel free to
contact us
Send Us Email
Please include the following information when emailing us so we
can better server you:
Site Joined
Copy of Receipt of the Transaction
Member ID and/or Subscription #
- Processing Company
Please allow 24 hours for a response |
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For Subscriptions Processed Through Epoch
Systems cotact billing support.
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Cancel Your Membership
To end your
subscription and cancel future billing, please complete this
form.
Lost Username/Password?
If you have
lost or forgotten your username and/or password, complete
this form to retrieve membership information.
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Refresh Username/Password
If your
username and password are NOT working, you can try to
re-create the account using this form.
Membership Information
If you are not
sure which web site you joined, enter your Member ID here
for the URL (web site address). |
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How
does your 30-Minute Pass Work? |
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Our
30-Minute Preview Offer is available to credit card holders via
Epoch our Primary Credit Card and Check Processor. You
may cancel your membership at any time during the initial
30-Minutes and there will be no further charges made to your
credit card. If you do not cancel, and remain a member beyond the
30-Minutes, your membership will automatically convert to a 3-Day
Trial. |
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I've heard that some paysites make it difficult to cancel your
membership. How can I stop billing to my credit card? |
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We
pride ourselves on being a reputable and honest site. Members can
cancel their membership on-line by
clicking here. |
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Will my e-mail address/credit card information stay confidential? |
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It is
our opinion that spam is one of the worst things that have
happened to the internet. We will not sell member email addresses,
and we will not share your credit information. |
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I
don't know what I was thinking! Can I get a refund? |
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As
long as you cancel your trial membership within 3 days, you will
NOT be billed the monthly membership fee. We will give refunds in
case of broken video feeds that can't be quickly fixed, or certain
other extreme circumstances, but the best thing to do if you just
don't like what you see on our sites is to cancel your membership
and billing will be stopped immediately. |
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Will my transaction be 100% secure? |
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Absolutely! All transactions are done through 3rd party processor,
Epoch.com, and are the most trusted processing
companies. All your information is private and encrypted
using the latest encryption technologies. |
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I
can't join. Why was my Card Declined? |
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There are many
reasons why your card was declined such as: |
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Check your
Expiration Date or CVV2 Values. |
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Verify that you
entered the Current Billing Address on the Form |
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Verify your
Credit Card Limit. Contact your Credit Card Company. |
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Is your Card
Cancelled or Expired. |
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How can I cancel my MemberShip
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If you want to get in touch with us, we'd be
more than happy to hear from you. We do respond to all email, and
strive to do it within 24 hrs. Customer service questions and
member requests do get top priority. All other requests will be
answered as promply as possible.
webmasterservice@alllatincashx.com
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